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Step tile missing

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‎06-28-2018 20:47 - last edited on ‎06-29-2018 14:42 by Moderator Alum

‎06-28-2018 20:47 - last edited on ‎06-29-2018 14:42 by Moderator Alum

My steps tile is missing on my Fitbit One.

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎06-29-2018 14:24 - last edited on ‎02-03-2026 07:43 by Fitbit Moderator

‎06-29-2018 14:24 - last edited on ‎02-03-2026 07:43 by Fitbit Moderator

Welcome to the Forums @Heavenly7! Thanks for sharing your experience with your One. To make sure is working correctly, restart it as suggested by @Odyssey13. Also, please double check that is properly setup to your Fitbit account. 

I hope this helps, keep me posted! 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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‎07-04-2018 21:09

In response to LucyAP

‎07-04-2018 21:09

Is the step tile really missing on the Fitbit One. or are they missing from the Fitbit app, or Fitbit.com @Heavenly7? 

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‎07-06-2018 03:51

In response to Rich_Laue

‎07-06-2018 03:51

Thank you so much! You were right!!!!

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‎07-31-2018 09:08 - last edited on ‎11-14-2025 07:56 by Fitbit Moderator

In response to Heavenly7

‎07-31-2018 09:08 - last edited on ‎11-14-2025 07:56 by Fitbit Moderator

@Heavenly7 I hope you're doing well! I'm really glad to read that you found some good help here in the Fitbit forums and that you are back on track!

@Rich_Laue Thanks for your awesome help on this thread!

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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