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Steps Disappeared

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‎02-23-2016 09:15

‎02-23-2016 09:15

I just went on a walk accumulating almost 6000 steps that were showing.  I sat down for 20 minutes and my fitbit synced with my computer and then all of a sudden the total of steps is showing as 29 for the day.  Can anyone help me with this?

 

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‎02-23-2016 10:29

‎02-23-2016 10:29

I am possibly having a similar problem with Floors/Climbs, however, it doesn't occur until the next day arrives.  My total since July is re-setting every day even though the weekly report seems to fine.  My steps & miles appear to be okay, so not sure what is going on here.

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‎02-23-2016 11:27

In response to Mpatten

‎02-23-2016 11:27

Maybe a little more clarity on the total Floors/Climb.  It is the running total since July, not the daily.  Each day, it re-sets back to 8,000 which is the next goal to reach after the 4,000 plateau.  It will substract during the day, then back up, so one cannot reach the next plateau.

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