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Steps doubled after update

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‎10-28-2017 13:58

‎10-28-2017 13:58

I accepted an update to my One last night and now my step count is doubling. Is anyone else having this problem? How can I correct it

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‎10-29-2017 10:31 - last edited on ‎12-22-2025 05:49 by Fitbit Moderator

‎10-29-2017 10:31 - last edited on ‎12-22-2025 05:49 by Fitbit Moderator

@NoKidding Welcome to the Fitbit family! Are you still experiencing this problem? Once it resets itself at midnight, it should get back to normal!

If not, please try performing a restart on your One. Do this a couple of times. This should help it get back to normal.

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎05-26-2019 09:58

‎05-26-2019 09:58

Mine has started doubling the last few days.  What's up with that and how to fix.

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