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Stops Syncing at 14,350 steps

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‎11-02-2017 20:14

‎11-02-2017 20:14

For the second day in a row my Fitbit One stopped syncing with my Fitbit dashboard at 14,350 steps.

The next day it does end up syncing to the previous days value minus a few hundred or so steps.

 

Has anyone else seen this WEIRD / ODD behavior with their Fitbit One?

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‎11-06-2017 08:50

‎11-06-2017 08:50

@SunsetRunner Welcome to the Fitbit family! That is strange! Are you still experiencing this problem? Do the steps get stuck on the Fitbit One's display itself as well?

 

I recommend performing a restart on your One. That should help you out fixing this strange behavior.

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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