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Switching from one device to another

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‎01-21-2018 09:02

‎01-21-2018 09:02

I bought a Charge 2 and wanted a couple of days to compare it with my Fitbit One which I love except for the lack of a HR monitor. Now that I have both devices enabled I can't see One without deleting the Charge 2.  Is there a way to switch? Thanks. 

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‎01-21-2018 09:44

‎01-21-2018 09:44

See this thread. You can have 2 trackers on one account. But they can not be worn at the same time. You need to make sure you sync the one you are wearing before you switch over  or you will lose steps

 

https://community.fitbit.com/t5/News-Announcements/Multi-Tracker-Support-is-now-available/m-p/728113...

 

If you want to wear them at the same time then you need to open another account

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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1 REPLY 1

‎01-21-2018 09:44

‎01-21-2018 09:44

See this thread. You can have 2 trackers on one account. But they can not be worn at the same time. You need to make sure you sync the one you are wearing before you switch over  or you will lose steps

 

https://community.fitbit.com/t5/News-Announcements/Multi-Tracker-Support-is-now-available/m-p/728113...

 

If you want to wear them at the same time then you need to open another account

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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