help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing Options

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-04-2016 09:38

‎10-04-2016 09:38

Greetings, I'm wanting to purchase a "One" because I don't like wearing trackers on my wrist and am wondering about syncing options. Is it possible to sync to an iPhone so that I don't have to plug in a USB dongle on my computer? I've also read that some trackers can sync via bluetooth with Windows 10 Fitbit app open. Can anyone verify the One can do this? 

 

Thank you

Best Answer
0 Votes
2 REPLIES 2

‎10-04-2016 12:58

‎10-04-2016 12:58

Hello @mikejody787,

 

Yes, the Fitbit One can do both of these; this is precisely what I do.  Any Fitbit tracker you can buy today will sync via Windows 10 Fitbit App and bluetooth (make sure it is bluetooth LE).

 

The one thing to be mindful of is that occasionally, if you happen to be within bluetooth range of both (phone and computer), the Fitbit tries to communicate with both and ends up getting confused (and not syncing with either).  When that occurs, turning off bluetooth on one device (phone or computer) typically gets it going again.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎10-04-2016 15:34

In response to PureEvil

‎10-04-2016 15:34

Thanks much Frank, that's very helpful.

Best Answer
0 Votes