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Syncing problem

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‎04-10-2016 23:25

‎04-10-2016 23:25

Is it possible to sync my charge hr to a sleeping laptop with an attached dongle?
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‎04-11-2016 04:09

‎04-11-2016 04:09

Welcome to the Community @goswamir. If your computer is into sleep mode your tracker won't be able to sync. Your computer needs to be on or you can also sync your tracker with a Compatible Mobile Device.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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