06-29-2018 09:18 - last edited on 07-22-2018 10:28 by SantiR
06-29-2018 09:18 - last edited on 07-22-2018 10:28 by SantiR
How do I reset the time of day...it is off on my Fitbit One
Moderator Edit: Updated Subject for Clarity
06-29-2018 12:13
06-29-2018 12:13
You can't manually set the time but it should set itself whenever it syncs to your phone or computer and it's adjusted according to the timezone set in your profile at https://www.fitbit.com/user/profile/edit
Has your fitbit been through the setup process ok and does it seem to be syncing ok?
06-29-2018 13:42
06-29-2018 13:42
06-29-2018 23:03
06-29-2018 23:03
You can't sync via the web dashboard. You sync via the app on a phone or a windows 10 computer. It should sync automatically when you open the app. What are you syncing to?
There's a guide to syncing here: https://help.fitbit.com/articles/en_US/Help_article/1877/
If you're using the app on a phone then go into the account section (it looks like an ID card) and it should tell you when it last synced.
06-29-2018 23:18
06-29-2018 23:18
07-22-2018 10:33
07-22-2018 10:33
@Yodot Welcome to the Fitbit Community! Thanks for reporting the situation you were experiencing with the time on your One. I'm really glad to read that you found help on the forums and that everything is good now.
@SteveH Thanks for all the awesome help on this thread. I'm sure other users will find your replies helpful too.
Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some!
See you around!