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Too many badges

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‎01-04-2017 08:33

‎01-04-2017 08:33

I'm new to fitbit and have only had it for 2 weeks. I went into Badges on the app and it lists many that I've "earned". I haven't earned them and the dates indicate before I purchased my new fitbit flex 2 from Macy's. Can I get rid of those badges without loosing all my actual data?

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‎01-04-2017 11:39

‎01-04-2017 11:39

Are they on the Website? Support can help you delete them there.

 

For the app. Try to Un-install and then re-intsall. If it doesnt wotk contact support

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-06-2017 02:48 - edited ‎01-06-2017 02:52

‎01-06-2017 02:48 - edited ‎01-06-2017 02:52

If you hover on a particular badge, you can see a trash icon at the bottom.  Click that and it will delete the badge.  This doesn't erase your data, at least it hasn't for me 🙂

I've used it for deleting  weight goal achieved badges that came up from me not properly setting the goal I wanted.

 

this is the trash icon I meanthis is the trash icon I mean

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