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Unable to upgrade software

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‎09-29-2016 06:53

‎09-29-2016 06:53

My fitbit one keeps sending a prompt to update software but after numerous tries it is still not updating. I have made sure my bluetooth is on, internet wifi working and one is just inches away to my mobile. Nothing works
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‎09-29-2016 08:05

‎09-29-2016 08:05

Hi

 

Feel free to check out the fitbit article regarding not being able to update the tracker:

 

http://help.fitbit.com/articles/en_US/Help_article/2047

 

Hope it helps

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