Updated app doesn't support One??

[Swood02]

My Fitbit app updated today but it says it is no longer compatible with my One!  It seems like Fitbit should have warned users before updating because I would never have installed the update knowing it would do this.  I am super frustrated.  Is there any way to go back to the old version of the app??

[Dimitryi]

Thank you, Puppeg!  I looked up “restart” for my Fitbit One, followed the directions, and it now seems to be working.  Equivalent of rebooting a computer, but I did not know how to do it until you mentioned restarting your device.

[Swood02]

Oh, puppeg, I’m so happy for you!! I hope it keeps working for a good long time!

[Puppeg]

Thanks but I'm not taking a chance and updating to 3.18.  

I'm so happy!!

[Rich_Laue]

I'm still on the beta 3:17.

3.18 does support the one.