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Washed my Fitbit one :-(

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‎04-23-2016 19:28 - last edited on ‎08-28-2025 20:16 by Fitbit Moderator

‎04-23-2016 19:28 - last edited on ‎08-28-2025 20:16 by Fitbit Moderator

I washed my Fitbit one. I've tried plugging it in (charging) and holding down the button for 10-15 sec then unplugging and pushing the button and still nothing. Anyone have any other suggestions or should I just kiss this one goodbye.

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4 REPLIES 4

‎04-23-2016 21:25

‎04-23-2016 21:25

You should not of tried to charge it before drying it out. It might be gone.  But put it in a bowl of rice for a few days to dry it out. Hopefully it will come back

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Wendy | CA | Moto G6 Android

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‎04-23-2016 21:28

In response to WendyB

‎04-23-2016 21:28

I did let it dry out first. Didn't do the rice out let it dry out for like over a week before I tried to charge it

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‎04-24-2016 00:08

In response to Tinker410

‎04-24-2016 00:08

It might be worth going through that restart procedure a couple more times as it's known to not always work. 

 

Other than that it's probably time for that kiss goodbye.

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‎04-26-2016 06:48

In response to SteveH

‎04-26-2016 06:48

Welcome to the Fitbit Community @Tinker410 Smiley Happy. I would try the rice trick even if you've already tried it. After this restart your device a couple times like @SteveH mentioned.

 

Keep me posted.

Andrea | Community Moderator, Fitbitp>

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