11-17-2017 15:15 - edited 11-17-2017 15:15
11-17-2017 15:15 - edited 11-17-2017 15:15
I’ve searched the threads and have seen many having the same issue with their One not synching for more than a week now(!). I know how to troubleshoot and it’s still not working. No android to use, no computer. Englsh/French thing is a no-go. Any other ideas? Getting upset!
11-17-2017 15:36
11-17-2017 15:36
Hold the button on the one while it is on the charger for 15-20 seconds
11-17-2017 19:34
11-17-2017 22:33 - edited 11-17-2017 22:34
11-17-2017 22:33 - edited 11-17-2017 22:34
It doesn't work for mine. My app send code to One, I enter code and then the app says not working. And it has been doing this since the firmware update.
11-18-2017 10:20
11-18-2017 10:20
I would suggest trying the 15-20 second solution I said above, but this time while charging.
if that does not work I suggest asking customer support at Get Support