11-17-2017 15:15 - edited 11-17-2017 15:15
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11-17-2017 15:15 - edited 11-17-2017 15:15
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I’ve searched the threads and have seen many having the same issue with their One not synching for more than a week now(!). I know how to troubleshoot and it’s still not working. No android to use, no computer. Englsh/French thing is a no-go. Any other ideas? Getting upset!

11-17-2017 15:36
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11-17-2017 15:36
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Hold the button on the one while it is on the charger for 15-20 seconds

11-17-2017 19:34
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11-17-2017 19:34
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It worked!!! Thx!
11-17-2017 22:33 - edited 11-17-2017 22:34
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11-17-2017 22:33 - edited 11-17-2017 22:34
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It doesn't work for mine. My app send code to One, I enter code and then the app says not working. And it has been doing this since the firmware update.

11-18-2017 10:20
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11-18-2017 10:20
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I would suggest trying the 15-20 second solution I said above, but this time while charging.
if that does not work I suggest asking customer support at Get Support

