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Why would my FitBit one need charging twice in one day?

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‎02-27-2017 14:45

‎02-27-2017 14:45

I charged my Fit Bit one this morning at 8:00 a.m. It is now 9 hours later and it is almost drained and I didn't receive an email to tell me it needed charging?

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‎02-27-2017 17:58

‎02-27-2017 17:58

Hello @MarleneH,

 

Welcome to the community!

 

I've seen this occur once with my Fitbit One.  The reason why it occurred for me is that I had left the Fitbit App running on my phone.  In this mode, where it continues to count step by step, it keeps a persistent connection with your Fitbit and it takes a lot of power.  Is there any chance that you kept the Fitbit App connected to your Fitbit for a while (during a run on the treadmill, for instance)?

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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‎02-27-2017 17:58

‎02-27-2017 17:58

Hello @MarleneH,

 

Welcome to the community!

 

I've seen this occur once with my Fitbit One.  The reason why it occurred for me is that I had left the Fitbit App running on my phone.  In this mode, where it continues to count step by step, it keeps a persistent connection with your Fitbit and it takes a lot of power.  Is there any chance that you kept the Fitbit App connected to your Fitbit for a while (during a run on the treadmill, for instance)?

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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