Widget Notifications

[SunsetRunner]

I used to get notifications on my phone when I reached 75%, 100% and 125% of my daily step goal.  I am no longer receiving these notifications and the widget won't show how many steps I have till I open the app but I know it's still syncing because when I log into www.fitbit.com it shows my steps for the day up tot hat point.  I also double checked and the settings on fitbit.com are set to notifiy me when I reeach these milestones.  

[SolangeE]

Hello there, @SunsetRunner! Welcome to the Forums! 🙂 Since when did you stopped receiving this notifications? Did you changed phone or something like that? 

Can you please try to by unchecking the box for this notification, save, sync and then check it back and finally sync?

I'll be waiting for your updates!

[SunsetRunner]

Still not working.  It seems like the app won't update until I open it but I know it is still communicating because I can go online and look at my dashboard that is usually up to date to within a few minutes.  

[MarreFitbit · Accepted solution]

Thanks for getting back @SunsetRunner!  As you may know, you can enable several Fitbit widgets for your Android mobile device, including the activity goal widget and widgets that allow you to quickly log activity, food, sleep, and more. The activity goal widget allows you to view the number of steps you took so far today, or the progress on your primary goal if it is not steps, directly from your home screen without opening the Fitbit app. 

Depending on your mobile device you can add Fitbit widgets in one of two ways:

1. Select Apps from the home screen.
2. Select Widgets from the top of the page.
3. Swipe until you see Fitbit.
4. Tap and hold to drag the widget to the desired home screen.

Or:

1. Tap and hold the home screen.
2. Select Widgets.
3. Swipe until you see Fitbit.
4. Tap and hold to drag the widget to the desired home screen.

If you're receiving notifications but they seem delayed, the Bluetooth connection between your tracker and your mobile device may be unstable. To help improve the delivery, go to Notifications and make sure Enable Notification Widget is on.

Hope this helps!