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cannot charge my fitbit, screen remains dark

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‎08-07-2017 18:37 - last edited on ‎08-28-2025 20:20 by Fitbit Moderator

‎08-07-2017 18:37 - last edited on ‎08-28-2025 20:20 by Fitbit Moderator

have tried charging my fitbit but screen remains dark. battery doesn't seem to be holding charge very long.

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‎08-08-2017 14:08

‎08-08-2017 14:08

Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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