driving

[TMD_1]

My Fitbit one is adding thousands of steps when I drive a distance. Is there anything I can do to stop this?

[SolangeE]

Hello, @TMD_1! Welcome aboard.Unfortunately, because of the movement sensors of the tracker, there is no way to stop it however, you can log it as driving on your manually log activities or I suggest you to try this App, it is called DriveBit. 

I hope this helps, let me know! 🙂

[TMD_1]

Hi

Will that app work on an Iphone 5?

[TMD_1]

Spoiler

Hi clicked on the link but got this message 

ByLittle Bytes, LLC.

LEARN MORE

This app is not available for your device

Anything available for Ipjone 5 or 6 users?

[SolangeE]

Hello there, @TMD_1! Unfortunately this option is just available for Android. However you can still log a "Driving" activity on your dashboard to override steps. 

[TMD_1]

Hi

How can I log a Driving activity on the dashboard?

Thanks

[ace3austin]

Adding the "Driving “Activity after the fact doesn’t seem to fix it.

Went for s motorcycle ride and now I look like a world class athlete on my dashboard.

[TMD_1]

I would hope that they can come up with a fix. Otherwise it is always a
false total. I can imagine the totals you would get from the bike vibrations.
🙂

[SolangeE]

Hello, @TMD_1, @ace3austin! It is nice to see you around.

To log the driving activity:

1. Sign into your Dashboard and click the 'Log Activity' icon from the menu at the top of the screen.
2. Select the date or dates in question.
3. In the activity menu, type in "Driving" and enter the time and duration of time that you were driving.
4. Click "Log Activity." You will see the steps, calories burned, and other data decrease for the time period specified.

In this case if the DriveBit App or manually logging your steps is not working, please send me a screenshot of this. One before you logged the activity and one after, make sure to include all details. 

Also, let me know if you are doing this from the App or the dashboard using a computer? Have you noticed if there is a difference between these two?

Another thing, just in case, check your timezone settings to make sure everything is correct and that you are actually logging the correct time. 

Let me know!