fit bit one active minutes

[Tonyworthy]

hi , usully if i go for a walk in the evening or go for a run my Active minutes is recorded on the dasboard.

today I went for a 5.9 mile walk for  4 hours. and did approx 13000 steps 

however the active minutes shows for the whole day reads  0.  

why is this?

[JosephR]

I have the same problem. I used to have a Zip but I lost it and normally I'd have at least an our of active minutes for my walk today. With the one - zero.

[NaomiE · Accepted solution]

My best guess is that you're not moving fast enough to get active minutes (which I know is very unhelpful if you have limitations that make walking quickly challenging or impossible). My active minutes tend to only accumulate when I am doing 100 steps or more per minute, not any time I am continually in motion. If you did 13,000 steps in 4 hours, that averages out to 812.5 steps per 15 minute period. At about 6 miles for a four hour walk, you are walking at a speed of about 1.5 miles per hour. I usually see active minutes appear during 15 minute stretches when I hit or exceed 0.8 miles, which is more like 3.2 miles per hour. The math that Fitbit uses to calculate the data that is presented in your dashboard tends to be pretty opaque, but they recently switched from awarding "very active minutes" to awarding "active minutes," which should, accoring to their help article, *increase* active minutes earned and result in "a higher active minutes total than you previously saw." So the numbers I talk about above may explain Tonyworthy's issue, but not JosephR's, unless you've recently slowed down, Joseph.

[kjaques]

I am having the same problem. I just took 5325 steps and my active minutes stopped at 21 minutes. I was walking at the same speed. I need this to work. I have a work health challenge going on right now

[JosephR · Accepted solution]

Mine seems to have gotten back to normal. No idea why I had the problem on its first day of use because I did nothing different from what I had done before and I did nothing different yesterday, but I had 54 active minutes which is about right based on my old Zip.

[Tonyworthy]

Hi I think I have found out what may have been the problem too. I was out geocaching along a 6 mile route , but was stopping around every 7 or 8 minutes , so it was not recording active minutes as it has to be continuous for over 10 .

[Tonyworthy · Accepted solution]

Thanks for the reply , I figured that may be the problem as I was stopping at various points on the route to search for geocaches 😊.
Much appreciated !