06-20-2017 21:37
06-20-2017 21:37
I am having a problem with Fitbit. Adobe Flash plugin is blocked only on the dashboard page. Has anyone else ever seen this happen? I just got my Fitbit One a few days ago and now I can't get it to sync, flash is blocked. Is it all connected. I have removed Fitbit connect and I can't re-install it. When I was trying to get my One to sync this morning it did once then andd hasn't synced since 8:25 AM something else was added to my computer. I have deleted that. It was a password saver program that I didn't want. I do have a pen and paper that works fine for saving paasswords. Any ideas?
06-22-2017 12:58
06-22-2017 12:58
Welcome to the forums!
The one itself can not block Flash. Something on your computer is blocking it. Maybe a Virus scanner?
But you need to check your computer
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
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06-23-2017 21:21
06-23-2017 21:21
07-23-2017 15:57 - edited 07-25-2017 15:44
07-23-2017 15:57 - edited 07-25-2017 15:44
Thanks for your input @WendyB! It's nice to see you in the forums.
@Eben51 thanks for the clarification. This sounds very odd indeed. Just like @WendyB it could be that something on your computer is blocking Adobe. If possible, please post a screenshot of the symbol you get.
In the meantime, try clearing your browser's cookies and cache and also try a different browser.
I'll be looking forward to your new comments!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
07-23-2017 20:36
07-23-2017 20:36
07-25-2017 16:01
07-25-2017 16:01
Thanks for the explanation. That's definitely unexpected behavior @Eben51. If you're having issues syncing your Fitbit One then I recommend checking out this post with more troubleshooting steps.
If you're having issues with your printer, then my guess would be it's something in your computer and not from Fitbit. Have you been able to take a screenshot of the issue you're describing? Do let me know!
Out of curiosity, are you using the Fitbit Connect Software or the Windows 10 App? Sorry to answer your post with more questions but I'd really like to have a better picture of the situation here.
I'll be looking forward to your new comments!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
07-25-2017 21:16
07-25-2017 21:16