07-24-2017 04:50
07-24-2017 04:50
I've about had it with my fitbit and am about to go get a different brand to count my steps. the other day it completely discharged and now it is refusing to synch. It is also refusing to restart when I try to charge it. it won't turn off. I give up.. any suggestions on how I can synch it? its a fitbit one and it won't synch on my phone or desk top computer.
07-24-2017 11:16
07-24-2017 11:16
Same problem. Periodically both my and my wife's Fitbit Ones will not synch on any device.
Eventually they catch up and work fine for a while then later refuse to synch again.
07-24-2017 11:37
07-24-2017 11:37
Suddenly my Fitbit is now synching on all devices . . . NO IDEA WHY. It just decided to synch even though I did not do a thing.
This unreliability is becoming very discouraging!
07-25-2017 16:18
07-25-2017 16:18
I had the same problem and after restarting the Fibit One 3 times, I shut down and restarted my phone--everything works now!
: )
<mike>
07-25-2017 17:27
07-25-2017 17:27
I'm glad that worked for you Mike. Didn't work for me. I tried shutting down and re-starting the phone, iPad and computer and the Fitbit didn't synch. I did get ito synch by forcing the One to restart. It didn't synch then until after a few minutes. Then started on its own.
Someone noted that Fitbit is ironing out some kinks in a recent software upgrade. maybe that's the problem.