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iPhone app showing same data 2 days in a row!

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‎05-02-2017 05:54

‎05-02-2017 05:54

Greetings! 

I've had my Fitbit One for a couple years and never had many problems. This week for some reason my dashboard shows the exact same step count, floors and distance for 2 days in a row. It is syncing correctly today but yesterday and the day before are the same!!  Anyone have any ideas? 

 

 

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‎05-03-2017 10:57

‎05-03-2017 10:57

@Ptday64 Welcome to the Community! Smiley Happy It's great to hear you've been a Fitbit user for a while now. 

 

This issue does sound like very uncommon behavior. It's possible you manually logged an activity for one of the days in question and it affected your daily stats. Please keep in mind that manually logging activities will override any data that your tracker has picked up for that duration of time. If you'd like to, please read more about manually logging. 

 

I hope this information helps you understand how this could have occurred. Looking forward to seeing you again on the boards! 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

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