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ipad app will no longer sync with fitbit one

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‎06-11-2019 08:24

‎06-11-2019 08:24

Last automatic sync was Sunday and Monday I noticed that it was not automatically syncing. When I open the dashboard in the app it gives me a number for calories but nothing for steps, floors etc. I am using it regularly and it is fully charged. I have the app on my ipad and have used it for years without issues. Bluetooth is fine on ipad, checked that also. My dongle won't sync with it either so I can update through website on desktop. Anyone have any ideas? 

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‎06-17-2019 09:04

‎06-17-2019 09:04

I've got exactly the same problem.  Can't synch using iPad, Android phone, dongle.

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‎06-20-2019 04:57

In response to Whi3

‎06-20-2019 04:57

I find re-installing the app on all devices and logging in again usually works

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