Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

new fitbit one

Replies are disabled for this topic. Start a new one or visit our Help Center.

hi bought a fitbit one yesterday ( healthier 2017! ) & set it up this morning easy!  but been out for a walk for about an hour, did over 7000 steps , but it has recorded that i climbed 15 floors on my walk but i didn't climb any floors on my walk?!  why has it recorded floors i haven't climbed? 

Best Answer
0 Votes
2 REPLIES 2

To get a floor you need to gain 10 feet in height while walking. This could be walking up a slope or up stairs. Was any of your walk hilly?

Best Answer
0 Votes

it did have a few steep roads i suppose but not 15

Best Answer
0 Votes