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weight i logged keeps changing

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‎01-09-2017 02:14

‎01-09-2017 02:14

i set up my new fitbit one yesterday (09/01/17) and i put in my weight which was 9st 11pounds but it keeps changing every time i look at my dashboard in the app to 9st 10.9 pounds & today  i noticed on the dashboard it now says 9st 10.6 pounds &  i have lost 0.3 pounds but i haven't! whenever i change the weight back to 9st 11 and go away from the app and come back later the weight has changed again to the wrong weight! how do i fix this? 

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‎01-09-2017 07:38

‎01-09-2017 07:38

You might want to contact support so they can look into your account

Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎01-09-2017 13:23

In response to WendyB

‎01-09-2017 13:23

since the app update today the weight i entered  has stayed the same all day,  so all good now! 

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