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Activity no longer automatically detecting exercise

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‎09-30-2019 23:46 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-30-2019 23:46 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

Since updating to ios13, my Fitbit is no longer automatically detecting exercise.  Anyone else had this problem and does anyone know how to solve it?

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‎10-01-2019 00:11

‎10-01-2019 00:11

I have the same issue, it’s really annoying that it is only recognising a run! And nothing else! 

Must be an issue. 

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‎10-07-2019 15:35

‎10-07-2019 15:35

 I cannot even get my phone to synch with the Fitbit.  Tried everything out there.  Reinstalled Fitbit app on phone.  Turned phone off and on. Reset fitbit.  Gave app BT permission.  How do we get help?  This appears to be a frequent problem, according to the forums,

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