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App is frozen

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‎05-02-2020 10:01 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎05-02-2020 10:01 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

I started logging a walk and 3 seconds into the walk the app froze and now I cannot open any of my details like sleep or logging food/water or view heart rate.  It still counts steps though.  I’ve closed the app and reopened several times for 3 hours now and it still doesn’t work.  How do I fix this?  

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