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Bulk Friend List Removal

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‎05-11-2022 12:43 - last edited on ‎12-14-2022 14:29 by Fitbit Moderator

‎05-11-2022 12:43 - last edited on ‎12-14-2022 14:29 by Fitbit Moderator

I have many names on my "friend" list.  None of whom I asked to be "friends" with.  How can I do a bulk removal of all these names.  So far I am only seeing an option to remove on each individual name, which would take forever.  

Also, my IPhone gives me a sleep reminder.  How do I stop that also?  I've looked for answers, and the common theme is go to your sleep ap inside the Fitbit app.  Can't be found.  

Thanks!

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2 REPLIES 2

‎05-13-2022 04:00

‎05-13-2022 04:00

Hello @CarlaJock and welcome to the Community.  To the best of my knowledge, you can only delete friends one at a time.  This is a long shot -- contact Support and see if they can remove them (936 - I looked at your profile!).  If you have to remove them one at a time, I have a suggestion.  You have a web dashboard at fitbit.com.  If you like typing on a full keyboard instead of your phone screen, it might be easier there.  I am also going to notify a moderator about this.  This is a security issue.

 

With respect to your sleep reminder, this is an ongoing bug in the iOS app.  My husband gets them every night and never set a reminder.  Fitbit is aware of this and you can add your comment to this thread.   Users have been complaining of this for eight months.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎06-21-2022 19:14

In response to LZeeW

‎06-21-2022 19:14

@LZeeW , Nice to have you here. Thank you for your tips and help. 

 

@CarlaJock , A warm welcome to the Community! Thank you for your message. 

 

Just wanted to jump in, and add some more info to the one given by LZeeW . 

Besides to contact Support, as some information has to be confirmed, I suggest you to have a look a this: How can I help secure my Fitbit account and data?

Are these "friends"that appear to you on your contact list on your phone or any social media?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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