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Can't pair my Charge 3 anymore

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‎02-06-2023 08:19 - last edited on ‎02-21-2023 09:01 by Fitbit Moderator

‎02-06-2023 08:19 - last edited on ‎02-21-2023 09:01 by Fitbit Moderator

My tracker has stopped displaying charger 3.  I lost lots of info this afternoon and have been trying to reinstall app and pairing it to my tracker, unable to complete this process as I need pairing code and don't have one.  Can anyone help?

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-06-2023 08:23

‎02-06-2023 08:23

Hi, @Scottmalc! Many people are having problems with the app being down right now (or half functional). Fitbit is aware of the issue. Hopefully it will be fixed soon. This is likely what's causing you the issue with re-pairing your tracker.

MakMak | Community Council

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‎02-07-2023 07:46

In response to MakMak

‎02-07-2023 07:46

Hello MakMak - are you a Fitbit representative?

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