11-13-2022
00:04
- last edited on
12-13-2022
15:36
by
MatthewFitbit
11-13-2022
00:04
- last edited on
12-13-2022
15:36
by
MatthewFitbit
Tried to log my yesterday's riding lesson in my activities, but the app doesn't let me change the used calories from the given 175 (which is bull**ahem** btw and should get updated to callries tested with riders) and doesn't even let me change the scale from easy to hard.
My estimation for yesterday's very physical lesson fhere my beat was three times over 165 peak, is somewhere over 500 cals, and I'd like to track the real amount of calories. My app and my device's firmware are up to date.
Can this please fix soon?
11-16-2022 13:56
11-16-2022 13:56
Hi there @Pahokas. Welcome to Community Forums.
I appreciate the information shared. I'd recommend you check this article, How does my Fitbit device calculate my daily activity? and How do I add, edit or delete Fitbit data and activities?.
Hope this helps.
11-16-2022 14:03 - edited 11-16-2022 14:04
11-16-2022 14:03 - edited 11-16-2022 14:04
I DO know how to edit or add activities in my app, I have used fitbit since 2016 or 2017. The problem is that the app started working differently last week, or should I say stopped working properly.
I have no use for device which doesn't show and save my data correctly.
11-16-2022 14:18
11-16-2022 14:18
Hi there @Pahokas, it's good to have you in the Community.
I understand how you feel about this situation. Have you checked you have the latest Fitbit Firmware and OS of your mobile device?
If the issue persist please contact Support Team.
I'll be around.
11-16-2022 14:21
11-16-2022 14:21
As I said in my original post, my firmware and software is up to date, and after that I also tried to uninstall and then reinstall the app, but that didn't work out either.