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Cannot reset. Screen is blank. See smiley face

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‎01-04-2020 13:32 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-04-2020 13:32 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

My screen is blank.  It is not paired to iPhone.   When following directions from many other threads on reset, I get the smiley face but the Fitbit is still black.  

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‎01-04-2020 13:37

‎01-04-2020 13:37

Contact Customer Support.

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‎01-04-2020 13:41

In response to SunsetRunner

‎01-04-2020 13:41

Charge 3

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