Charge 2 Re-syncing

[CaliWalker]

My Charge 2 has been synced with my Samsung Android phone for more than a year. I recently took a 9 day cruise and had my phone off during at sea periods. The last sync day was the first day of the cruise almost 2 weeks ago. I've rebooted the phone and the Charge 2. I've uninstalled and reinstalled the fitbit app. I've done all suggested methods on help pages to no avail. I cannot get my fitbit to resync with my phone.

[SteveH]

Is it that it's not syncing at all or just that your dashboard is not showing all your data?

I'm asking as fitbits have limited memory to hold data between syncs. The Charge 2 can hold up to 7 days of data. After that it starts to hold data at a daily summary level and it can do this for up to 30 days.

So, I was wondering if it was syncing but looking strange because of the summary data.

If that's not the case then one things that has worked for me (apart from the restart of the phone and fitbit) is to "forget" the link to the fitbit in the phone's bluetooth settings.

If that doesn't help then try fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?