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Charge 2 black screen

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‎03-06-2022 06:48 - last edited on ‎03-09-2022 10:24 by Fitbit Moderator

‎03-06-2022 06:48 - last edited on ‎03-09-2022 10:24 by Fitbit Moderator

My Fitbit charge 2 was working ok now the screen has went black it’s still tracking steps etc on the app I have followed all the restart procedures holding the side button can feel the buzz but still not displaying anything any help please

 

 

Moderator edit: updated subject for clarity. 

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‎03-09-2022 10:26

‎03-09-2022 10:26

Welcome to the Fitbit Community, @Yvogee1969. Thank you for letting us know that you have followed the restart procedures to turn on your Charge 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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