12-24-2020 11:45 - last edited on 12-25-2020 10:30 by LiliyaFitbit
12-24-2020 11:45 - last edited on 12-25-2020 10:30 by LiliyaFitbit
My Charge 2 recently lost the stopwatch screen after a recent synch on a Windows 10 pc and also on a Pixel cell phone. I tried uninstalling and reinstalling the app, re-syncing, re-pairing, and re-starting my Charge 2; nothing changed. I could not find any way to add the stopwatch screen back on any menu. Please help! Thanks.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
12-25-2020 10:30
12-25-2020 10:30
Welcome to the Fitbit Community, @Ozzie1.
Thank you for sharing the details of the issue you’re experiencing. I understand how you are feeling and appreciate your troubleshooting efforts. Since you've tried to restart the tracker, I recommend changing a clock face: How do I change the clock face on my Fitbit device?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-25-2020 10:30
12-25-2020 10:30
Welcome to the Fitbit Community, @Ozzie1.
Thank you for sharing the details of the issue you’re experiencing. I understand how you are feeling and appreciate your troubleshooting efforts. Since you've tried to restart the tracker, I recommend changing a clock face: How do I change the clock face on my Fitbit device?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-26-2020 09:52
12-26-2020 09:52
Thank you for the reply. I was able to change the "clockface" as you suggested, but that has nothing to do with the "stopwatch" screen that is still missing. The "stopwatch screen" is still missing on the Charge 2 and it does not show in the menu or as a "tile" to add on the Fitbit app. My guess is that a recent update to the Fitbit App somehow removed or left off the "stopwatch" for a Charge 2.
12-26-2020 10:07
12-26-2020 10:07
Liliya,
Whoops! I just went to settings/menu and "turned on" the stopwatch menu item which added the "stopwatch" screen which I hope will add the screen to my Charge 2. I guess it was there all the time, but I did not find it. Thanks again!
12-27-2020 18:46
12-27-2020 18:46
Thank you for your reply, @Ozzie1.
This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.
Keep on visiting the forums. Happy stepping!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.