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Charge 2 not syncing, Pixel 2XL

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‎11-08-2020 22:16

‎11-08-2020 22:16

Same issue as multiple users have posted. Since Oct 24 my Charge 2 will not sync to my app. It will on a day by day basis, which disappears the next day. I have the latest OS on both the Charge 2 and my phone. I have tried all of the troubleshooting posted for all of the same issue on the website. 

Seems many, many, many users are having an issue- is a fix in the works?!?! I am considering switching to a different brand of tracker based on how this seems to be getting handled, which is unfortunate as I've used Fitbits for 15 years. 

 

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‎11-09-2020 08:05

‎11-09-2020 08:05

Mine will not sync either to my Mac since last week.  If I go to Fitbit.com/setup I can't reinstahl it

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