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Charge 2 not syncing

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I have not used my Fitbit Charge 2 for a while. 

When I put it on my wrist the other day, it was stuck on an old dare (Apr.17) and is not currently syncing.

The Fitbit Connect on my Mac won't start. 

I was able to login to my account and can see the dashboard with the message "You haven't since lately".

How do I do it?

 

Thanks

 

Moderator edit: Updated subject for clarity 

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A warm welcome to the Community @eccoharmony. Thanks for the details mentioned and the procedure performed. 

 

Since, your Charge 2 isn't syncing to your account, you can try this syncing troubleshooting and then it should update your information in your Dashboard. 

 

Keep me posted! I'll be around if you need further assistance. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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I simply reinstalled Fitbit application on my Mac... and everything synced then.

Thanks

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Thank you for letting me know that after reinstalling the app it worked for you @eccoharmony

 

Hope I can continue seeing you around. Have you checked the Discussions Board? You can share tips about Get Moving, Eat Well and Manage WeightRobot Happy

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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