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Charge 2 not syncing

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‎04-30-2020 09:37 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-30-2020 09:37 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Updated app yesterday and since then, my Charge 2 won’t update properly and I can’t force manual sync. 

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3 REPLIES 3

‎04-30-2020 11:44

‎04-30-2020 11:44

Which phone do you have and is it on the list of compatible devices? click to see

 

You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎05-01-2020 06:22

In response to Odyssey13

‎05-01-2020 06:22

Thanks for you reply, the situation is now resolved. 

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‎05-01-2020 08:23

In response to CatherineWrench

‎05-01-2020 08:23

After an number of resets I am still having this problem and all data is no longer available? Any ideas? 

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