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Charge 2 shows 33k steps

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‎08-17-2022 23:00 - last edited on ‎08-27-2022 06:27 by Fitbit Moderator

‎08-17-2022 23:00 - last edited on ‎08-27-2022 06:27 by Fitbit Moderator

Everytime i go on my fitbit app its either not syncing or it says i have done 33k steps (which i havent)  took me an hour last night to sync my chrge2 up, i had to remove it, uninstall the app and reset my phone, it then told my fitbit i had done 33k steps, also t is recording my exercise which i know im doing. 

 

 

Moderator edit: updated subject for clarity. 

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‎01-04-2023 17:35 - last edited on ‎10-11-2024 10:52 by Fitbit Moderator

‎01-04-2023 17:35 - last edited on ‎10-11-2024 10:52 by Fitbit Moderator

Hi there @Shadracksmam. Welcome to Community Forums.

Thank you for sharing this experience. I'd recommend you restart your device.

Also check these articles, How do I add, edit or delete Fitbit data and activities?, How do I track my activity with my Fitbit device? and How does my Fitbit device calculate my daily activity?.

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