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Charge 2 won't charge

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‎07-12-2023 16:21 - last edited on ‎07-18-2023 05:44 by Fitbit Moderator

‎07-12-2023 16:21 - last edited on ‎07-18-2023 05:44 by Fitbit Moderator

My Fitbit Charge no longer charges, tried both chargers. 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-13-2023 14:12

‎07-13-2023 14:12

Welcome to the forums @WRash.

Thanks for sharing the inquiry regarding your tracker.

Please let me know if you have followed the steps suggested here.

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‎07-16-2023 09:57

‎07-16-2023 09:57

I've had charging issues with my Fitbit Charge 4 in the past.
I found rebooting the FitBit every few charge cycles helps.
Basically, after charging it 3 times, manually reboot it before charging it again.
Haven't had a charging issue since.

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‎07-18-2023 10:36

In response to SunsetRunner

‎07-18-2023 10:36

Good to see you around the community @SunsetRunner.

Thanks for the feedback regarding your device.

I appreciate this help, I'm pretty sure that will be helpful for other users!

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