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Charge 2 won't recognize my exercise walks

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‎08-22-2023 04:41 - last edited on ‎08-22-2023 06:49 by Fitbit Moderator

‎08-22-2023 04:41 - last edited on ‎08-22-2023 06:49 by Fitbit Moderator

my charge 2  will not recognize  my exercise  walks 

Moderator Edit: Clarified subject

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‎08-22-2023 06:53

‎08-22-2023 06:53

Hi there, @patsyflower. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 2.

While reading your post, I was wondering if you use SmartTrack to record your walks? If so, I'd recommend restarting your Charge 2. For instructions, see How do I restart my Fitbit device?

Also, note that you can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-22-2023 06:53

‎08-22-2023 06:53

Hi there, @patsyflower. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 2.

While reading your post, I was wondering if you use SmartTrack to record your walks? If so, I'd recommend restarting your Charge 2. For instructions, see How do I restart my Fitbit device?

Also, note that you can learn more about the SmartTrack feature in this link How do I track my activity with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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