Charge 2 won't update the time even after syncing

[ZumbaC1]

I cannot get charge 2 to sync to todays date  it was out of power for about a month I charged it up and it’s working but will not sync or change the date to current date 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @ZumbaC1. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Charge 2 is not updating the time. I'll be glad to help you with this! 

Please note that the time will be wrong if your Charge 2 doesn't sync as your Fitbit device uses the time of the device you're syncing with. Since you've recently recharged it, maybe your Charge 2 just needs to sync to update the time. However, since you also mentioned to have syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Charge 2 is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps.