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Charge 2 wont sync at all

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‎08-30-2019 07:40 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-30-2019 07:40 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

I have had trouble with the charge 2 sync since I got it. I set it up it recognizes it and I put in the number. Then the app says it can't find it try again. I check all the bluetooth settings and do all the normal troubleshooting stuff and it will not fix it. 

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‎08-30-2019 13:02

‎08-30-2019 13:02

im having the same problem with my charge 2,but only since i updated the app,now i cannot get it to sync at all as it cannot find my device....very frustrating

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