04-25-2020
01:17
- last edited on
09-17-2020
11:44
by
MatthewFitbit
04-25-2020
01:17
- last edited on
09-17-2020
11:44
by
MatthewFitbit
Hi can you help please? My Charge 3 battery keeps running down each day. The display is buzzing, coming and going even when I don't press the side ..
Moderator edit: updated subject for clarity
05-09-2020 07:23 - edited 10-13-2023 07:10
05-09-2020 07:23 - edited 10-13-2023 07:10
Hello there @Minniebarmink, it's nice to see you around the Community Forums. We apologize for the late response, due to recent events affecting our operations, we're taking longer to respond.
I'm sorry to hear about your Charge 3's odd behavior with the screen and battery. I appreciate you have taken the time to troubleshoot your tracker prior to contacting us. Nice way to go! I'm here to help you.
Since your tracker's behavior isn't right, I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and I saw that they're already helping you to get back on track. 😉 Check your inbox if you haven't done so yet, good news are on the way.
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