Charge 3 battery draining quickly

[SHADZk]

Ive had my charger 3 for about a month and i have to charge it every 2 days!! All my notifications are all off, display light set to auto. I am very disappointed and concidered returning the product for this reason, as it states the battery should last 7 day. I cant seem to be able to contact customer service so here i am. Can anyone help?? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hello there @SHADZk, welcome to the Community Forums. I'm sorry to hear that you're going through this situation with your Charge 3. Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. 

Thanks for the details provided in your post about your Charge 3's battery life and for taking the tome to fix the battery prior to contacting us. Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you as soon as possible since our support options are limited and wait times are longer than usual.

In regards to your inquiry about reaching out to our Support Team, we're sorry for the hard time you had while reaching our Support Team, due to recent events affecting our operations, support options are limited and wait times are longer than usual.