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Charge 3 battery draining

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‎01-15-2020 03:27 - last edited on ‎09-24-2020 19:06 by

‎01-15-2020 03:27 - last edited on ‎09-24-2020 19:06 by

I'm facing issues with my Charge 3 device. I've had it for 4 months now and never faced a problem before. Now the charge drains from 100% to 4% in a matter of hours. I've tried restarting the device as well as suggested in your forums but there has been no improvement. This is frustrating.

Please help

 

 

Moderator edit: subject for clarity

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‎01-16-2020 03:15 - last edited on ‎07-04-2025 07:59 by Fitbit Moderator

‎01-16-2020 03:15 - last edited on ‎07-04-2025 07:59 by Fitbit Moderator

It's great to see you around, @Vaishali_R.

I am sorry to hear about your frustration and appreciate all the efforts in trying to fix this battery issue. If your Charge 3 isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test the unit.

Let me know how it goes. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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