My Charge 3 has not been working. Some days ago the screen just 'frozen". It showed the time, but I couldn't use any functions because it did not recognize when I touched the screen.
I took it off and the battery was about 20%. Next day I tried to charge it, but it took a long time for the screen to respond. I charged it for almost 2 hours and it was on 91%. I took it off from the charger and put it on my wrist, but it started to vibrate randomly and in one minute it showed the time, another minute it showed the battery (as it would be still on the charger).
After that I put it on the charger again and tried to restart it, but since that the screen is black and it does not react to anything. When I start to hold the side button, it vibrates totally randomly (long and short vibrates, some time just short vibrates) and do not react.
A lot of people seem to have problems like this and some have gotten answers on how to fix them. I have tried holding the button and restarting my Fitbit, but it doesn’t work. I also tried to change my clock face, but it says that it doesn’t recognize any device. I have also tried holding the side button for 8, 15 or more seconds, while charging it, then removing the Fitbit from the charger, and charge it again, which also does not work. And some people’s Fitbit still syncs to their device but when I try to sync my Fitbit, it says that there is ‘no device found’. so I would greatly appreciate any advice on how to fix this problem! Thank you!
