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Charge 3 blank screen and won't sync

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‎03-12-2023 22:04 - last edited on ‎03-13-2023 13:40 by Fitbit Moderator

‎03-12-2023 22:04 - last edited on ‎03-13-2023 13:40 by Fitbit Moderator

I have had a black screen for over a year now. But it still works. By mistake I removed it from the application.  Now I am unable to pair it, since I  don't see the paring numbers. 

 

Moderator Edit: Clarified subject

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‎03-13-2023 13:42 - edited ‎06-03-2023 11:29

‎03-13-2023 13:42 - edited ‎06-03-2023 11:29

Hi there, @SingleP. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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