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Charge 3 blank screen

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Hey everyone,

 

I’ve had the Charge 3 for a few months now and I’ve had times where the screen would just go black and I was able to restart it. Now the screen is black and the button vibrates aggressively if I press or hold it.

 

On the app it says that it’s looking for my watch too. I promise I have tried restarting and resetting my watch but I can’t because it only vibrates. I’ve tried so many times and even called support and they ended up saying they can only offer me discounts to buy a new one.

 

I really feel like I tried everything to fix it but nothing works. Does anyone else have this problem or is my watch just done for?

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @Geo_runner00.

 

Thanks for troubleshooting this display issue. If your tracker isn't responding, I recommend taking a look at this post and make sure you followed the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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