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Charge 3 blank screen

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‎06-07-2020 01:16 - last edited on ‎09-17-2020 05:39 by Moderator Alum

‎06-07-2020 01:16 - last edited on ‎09-17-2020 05:39 by Moderator Alum

My Fitbit Charge 3 has had a black screen the last few days. It still syncs with the app my steps and sleep and pulse. I have tried many times to restart and change the clock but still can't get the screen on.

 

 

Moderator Edit: Clarified subject

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‎09-17-2020 05:40

‎09-17-2020 05:40

Welcome to the Community, @Jenbye1013.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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