help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 blank screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-08-2023 11:13 - last edited on ‎03-09-2023 11:59 by Fitbit Moderator

‎03-08-2023 11:13 - last edited on ‎03-09-2023 11:59 by Fitbit Moderator

Blank screen, have tried sll the trouble shooting ideas.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-09-2023 12:00

‎03-09-2023 12:00

Hi there, @Pat1951. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. 

 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎03-09-2023 15:17

‎03-09-2023 15:17

I'm having the same problem. It started to look like some of the pixels were burnt out and after a few days, the whole thing no longer lights up at all.  Have tried restarting and changing the clock face, too.

Best Answer

‎03-13-2023 02:43

In response to MarreFitbit

‎03-13-2023 02:43

Mine is doing the same. Have tried all the troubleshooting, including what you suggested above, but still blank. Screen comes on after restarting in the charger but goes off again within a few minutes 

Best Answer