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Charge 3 blank screen

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‎09-27-2023 12:35 - last edited on ‎09-27-2023 14:32 by Fitbit Moderator

‎09-27-2023 12:35 - last edited on ‎09-27-2023 14:32 by Fitbit Moderator

Can charge the tracker (feel it vibrate) and it appears to synch with iphone app.  Tried changing watch face through the iphone app, seemed to work from the app perspective, still nothing on the face of the tracker.  Are these devices known to crud out like this?

Moderator Edit: Clarified subject

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‎09-27-2023 13:24

‎09-27-2023 13:24

My Charge 3 screen went blank today too! Is there some kind of glitch? I was in Settings to I thought maybe I turned off the screen. I tried a restart and got the smiley face but no the screen is still dark. I can't reset the device to factory settings because I can't get to the settings menu.

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